DCR is a Leader in all services procurement categories

DCR is a Leader among Service Procurement Providers

DCR remains a leader in all services procurement categories, according to Forrester Research, Inc., an independent global research firm. In Forrester’s report, “The Forrester WaveTM: Service Procurement, Q1 2017,” Forrester used a 40-criteria process to evaluate DCR’s services procurement solution, Smart Track VMS as well as Smart Track xCHANGE, to show how it measures up in three high-level categories: current offering, product strategy and market presence.

“It [Smart Track] has excellent support for contingent worker presentment and onboarding/offboarding, compliance management for freelance workers, and services provider supplier performance,” Andrew Bartels, Vice President and Principal Analyst, Forrester, wrote in the report. “It now has one of the most capable solutions for SOW [Statement of Work] services."

In this evaluation, DCR’s current offering, Smart Track VMS, received its top scores for technology, globalization, integration, and functionality (contingent workers and freelance workers). DCR was also given the highest score among competitors for its project-based/SOW services and business/outsourcing services functionality.

Services procurement is a complex, interactive process with many changing variables. Smart Track is an innovative and practical solution to an organization’s extended workforce management needs, including services procurement and we’re thrilled to be recognized as a leader in service procurement providers by Forrester. 


“We consider DCR’s inclusion in the Forrester’s Wave report and our Leadership role as confirmation that DCR delivers an innovative platform and a simple solution for complex procurement needs.” ~Ammu Warrier, President of DCR

DCR: A Leader in Service Procurement Solutions for Contingent Workers

© The Forrester WaveTM is copyrighted by Forrester Research Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings and comments. Forrester does not endorse any vendor, product or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.