Smart Track - Vendor Management System Software

Smart Track VMS

Smart Track, DCR’s SaaS-based Vendor Management System (VMS), provides full support for all aspects of contingent workforce management.  Smart Track offers operations personnel and corporate executives a single, unified approach to procure, manage and analyze agency contractors, SOW and task-based projects, independent contractors, alumni and other niche resource pools. This comprehensive vendor management system delivers:

smart track
Operational Excellence
  • Streamlined processes for centralized job order creation and distribution, candidate screening and selection, onboarding, time management, billing, and vendor evaluation.
  • Innovative features utilizing social media to open up new sources of contingent workers and offer fully qualified and screened candidates at lower rates.
  • Full support for all VMS operations from any mobile device. Just use any standard browser. No additional hardware or software licenses are required.
  • Comprehensive risk and compliance management facilities.
  • Automated monitoring and event management of all contingent workforce actions based on your business rules and policies.
  • Error-free budget and cost management.
Contingent Workforce Visibility and Control
  • Workforce intelligence capabilities that extend beyond more than 200 standard reports to include predictive analysis capabilities, market benchmarks, and the ability to evaluate trends over time.
  • Contextual data decision support to assist in candidate selection, worker type selection, and vendor selection.
  • Enterprise-wide views achieved through complete ‘out of the box’ integration with leading e-Procurement, time keeping, ERP and HRIS systems.
  • A global VMS solution, including support for offshore and near shore operations.  Full support of multiple languages, currencies, time-zones, country-specific employment regulations, and “cultural fit” type configurations.
Total Management of All Temporary Workforce Resources
  • Complete vendor management, including vendor assessment, contracting, onboarding, and performance management.
  • Services procurement software that will issue a Request for Proposal, evaluate vendor responses, create Statements of Work, negotiate with vendors, and manage project spend.
  • A central repository of all contingent workforce resource profiles, supporting documentation and audit records of all transactions.
  • Rule-based workflows, approval processes, notifications and alerts that ensure complete compliance with corporate policies and government regulations.

Smart Track offers the industry’s most flexible vendor management software. By simply selecting options, our clients establish and quickly modify business rules, workflows, hierarchies, and role-based access and approval rights. Built-in connectors to leading ERP, timekeeping and HRIS systems enable rapid assimilation into your existing information environments.

Representative Client Work

Leading Aerospace Company Reduced Costs by 15% Annually


The Smart Track vendor management system provided needed visibility in a highly decentralized organization, allowing the client to accurately forecast spend on the global contingent workforce, align costs with market-driven rates, implement controls to eliminate “rogue spending” and overspending, and conduct “what-if scenarios” for staffing and outsourcing upcoming projects.

Leading Technology Firm Accelerated Critical Projects While Reducing Costs by Redesigning Workforce Composition


Using the Engagement Toolkit and workforce modeling capabilities embedded within the Smart Track vendor management system, our client built a workforce composition model that factored in skills, cost and location to provide the best mix of staffing agency workers and outsourced project teams. The result: three projects completed on time and under budget.

Defense Contractor Achieved 100% Compliance


Controls and audit capabilities within Smart Track enabled the client to properly compensate 900 SCA-classified contingent workers, including those working for 50 sub-contractors. Smart Track offers more stringent compliance controls than any other vendor management system.

Global Company Relied on Former Employees to Reduce Time to Fill and Labor Costs


Smart Track capabilities go beyond traditional vendor management systems to support specialized talent communities. The VMS automatically searched the client’s previous employees registered in its alumni database, placing 60 workers in two weeks at a 30% reduction to normal bill rates.

International Defense Contractor Filled 600+ Positions in One Week


Smart Track enables vendors to rapidly and effectively respond to urgent resource requests. When forced to immediately backfill more than 600 positions, Smart Track’s Fill & Bill module and crowdsourcing capabilities were employed to successfully source and onboard the needed contingent workers.

Decentralized F500 Company Leveraged Enterprise-Wide Buying Power


To encourage the participation of numerous autonomous business units (BU), our Smart Track Vendor Management System provided BU-specific contingent workforce management workflows - each with separate approval processes and process owners - all tied to the enterprise-wide business rules and reporting requirements.